Shipping policy


Shipping costs are calculated at the checkout.

Processing times vary depending on whether the item is custom-made or not. All orders are processed between Monday and Friday.

Regular Products will be dispatched within 3-5 working days.

Personalized Products will be dispatched within 5-10 working days.

Custom Products will be dispatched within 21-28 working days.

I can make exceptions for a rush order on occasion (outside of busy periods), please contact me at to let me know. There will be an extra charge on rush orders.

Personalized / Custom:
Please ensure that ALL required information is provided for personalized and custom products, this will speed up the processing time. Customers are responsible for ensuring that the information is correct so please double-check when entering. A proof will be emailed to customers for approval, Cliste Designs cannot be held responsible for any errors that were present on the artwork at the time of proofing and there will be a charge for any edits and reprints that are needed as a result.

Shipping Zones:

Cliste Designs is not responsible for any customs charges incurred during shipment, it is the sole responsibility of the customer to pay these charges. Tracked shipping is available, the customer takes the risk of not choosing tracked shipping at the checkout.